Shipping Policy
Shipping for Original Artwork
Original artwork will be shipped as soon as possible and we will contact you with an estimated shipping date. Please allow up to two weeks for shipping on all original artwork.
Shipping for High Quality Prints
All high quality prints are custom printed by request, so please allow up to 5 days for printing, packing, and mailing prior to shipping. Custom orders and sizes may require additional time to prepare, please contact us for shipping estimates on custom orders. If you need a product urgently, please contact jane@janewilcoxsonstudios.com.
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Address Changes
If you provided us with an incorrect or incomplete address upon checkout, please notify us as soon as possible at jane@janewilcoxsonstudios.com. This includes out-of-date addresses on PayPal accounts. If you fail to notify us of an address change prior to the shipment of your order, you will be responsible for any additional shipping costs. Once the original package is returned to us and the additional shipping costs have been received, we will reship your order.
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